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General Information

Navigate your way around Ruth Eckerd Hall.

Find your way around Ruth Eckerd Hall and learn about our convenient amenities available on site.

Our Facility

Ticketing Services

The ticket office is open Monday - Saturday 10 am - 6 pm and one hour prior to performances and remains open through intermission. A picture ID is required for will call pick-up. The ticket office is located on the west side of Ruth Eckerd Hall near the entrance to the Margarete Heye Great Room. For your convenience, a ticket booth is open in the Murray Studio Theater lobby for all performances in the Murray.

*Ruth Eckerd Hall and the Capitol Theatre sell out many of our shows. Buying tickets early is strongly recommended to get the best seats at the best price. In an effort to better serve all of our guests, we reserve the right, in some rare cases, to move your seats within the same row one single seat to better serve all of our guests. We will never move your seats back and in some cases we will notify you if we can move your seats closer. Thank you for your understanding.


Restrooms are located in each theater lobby and second floor gallery. For your convenience before and after the lobbies close, a restroom is located next to the Ticket Office outside the West Lobby.

Lobby & Bar Services

Beverages and light snacks are available in the main lobbies one hour before performance time and through the first intermission. Alcoholic beverages may be purchased with proper ID. Please note that some performances do not have a scheduled intermission and beverage service may be suspended for some events.


For your convenience, an ATM is located at the West Lobby.

Smoking Area

No smoking is permitted within the facility. Please ask an usher for direction to designated outdoor smoking areas.

Valet Parking

Parking valet service is available for most performances for an additional fee.


Ruth Eckerd Hall provides accesible seating, parking, elevators, sign language, hearing assistance, restrooms for those requiring accomodation.

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