John Legend - VIP Package Disclaimer Information
VIP Experience package buyers will receive an email at least one week prior to the event with instructions on how to redeem all elements of your VIP Experience package. If you have purchased this package less than 2 weeks prior to the show, you will receive an informational email 24 – 72 hours prior to the show with the details about the VIP program.
VIP Experience packages are non-transferable, no returns or exchanges allowed. To redeem all elements of your VIP order (other than tickets) you must present your receipt, picture ID, and credit card at the VIP Party check-in. All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of CID Entertainment. CID Entertainment reserves the right to cancel your package for any reason. If you have questions regarding your purchase, please reach out to the friendly Guest Services team at CID Entertainment by phone or email: (888) 805-8930 / email@example.com.