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Public Health

UPDATED 05/28/20 12:19PM EST

In consideration of the CDC’s latest recommendations for places of assembly and work environments, we must temporarily modify operations. Ticket holders will be able to exchange, refund or upgrade once full service resumes. Ticket holders will be promptly notified of rescheduled show dates. We ask for your patience as the situation evolves. We will continue to announce the latest information on this page and do our best to respond to your inquiries as soon as possible.

The following performances at Ruth Eckerd Hall have been postponed or cancelled:

The Florida Orchestra has cancelled their remaining season of performances scheduled at Ruth Eckerd Hall.

The following performances in the Murray Theatre at Ruth Eckerd Hall have been postponed or cancelled:

The following performances at the Bilheimer Capitol Theatre have been postponed:

The following performance at The Palladium Theatre has been cancelled:

  • Howard Jones Acoustic Trio, Sunday, March 29.  

The following performance at The Tampa Theatre has been cancelled:

Chasco Fiesta 2020 at Sims Park in downtown New Port Richey has been postponed. This includes the John Michael Montgomery concert scheduled for Saturday, March 28 and Bret Michaels on Saturday, April 4.

Blast Friday in May is cancelled due to municipal restrictions on outdoor gatherings. We look forward to the return of Blast Friday when the City of Clearwater resumes issuing permits.

I have tickets to a show that has been postponed or cancelled. What do I do? Hold onto your tickets, you will be able to exchange, refund, donate or upgrade your tickets once full service resumes. Your original ticket will be honored for the rescheduled date.

How do I find out if my show has been cancelled or postponed? We are working diligently to update our website with the most current information possible on the status of all of our future programming. If an upcoming show cancels or postpones, ticket buyers will be officially notified via email from Ruth Eckerd Hall. You can also check back on this page for updates as new information is made available.

If I use a voucher to purchase tickets to a show and the show ends up cancelling, will I get a refund? When a show cancels, tickets purchased with a credit voucher will revert back to a credit voucher.

Why does the artist’s Website, social media or the newspaper say the show is cancelled but Ruth Eckerd Hall hasn’t communicated the cancellation to me? We are doing our best to relay the most up to date information to our guests as possible. 

How can I continue to support Ruth Eckerd Hall? First of all, thank you!! As a not-for-profit organization, Ruth Eckerd Hall relies on a combination of ticket sales and donations. With your generosity will will cross this bridge together, please make a tax-deductible donation to our Recovery Fund or make a purchase. Here are all the ways you can help:

Marcia P. Hoffman School of the Arts Update

Please be aware that all education activities at the Marcia P. Hoffman School of the Arts at Ruth Eckerd Hall have been halted until further notice in an effort to maintain the continued health and safety of our students, staff, and families This includes all classes, private lessons, and scholarship auditions. Any updates or changes will be communicated via email and social media. You may also call our main number 727-712-2706 for current information. Voicemail messages left at that number will be answered as quickly as possible. Thank you for understanding that the health and safety of all involved is our top priority during this uncertain time. Be well and we’ll look forward to seeing everyone back at the Hall soon.

An important message on COVID-19

As we continue to prioritize the health and well-being of our patrons, artists, staff, volunteers, and community, all Ruth Eckerd Hall and The Bilheimer Capitol Theatre events through April 30 have been postponed and operations have been temporarily modified, in an effort to reduce the spread of COVID-19.

For current ticket holders, between now and then, we are working hard to reschedule your shows. Please be patient with us as we undertake this unprecedented effort and will share the new dates as soon as they are confirmed. Ticket holders will be able to exchange, refund, or upgrade once full service resumes. For those who can’t make it to the new date, we ask that you accept a credit to use towards an upcoming show or donate your tickets.

If you are unable to attend on the new date, please consider a Ruth Eckerd Hall credit for a future show at any of our venues or a donation of some portion of your purchase. As a not-for-profit community-based organization relying on both ticket sales and tax-deductible donations, your support now will prevent price increases and protect education programs. For those who love our venues and want to see us continue after these challenges, please consider making a donation or donating the value of your tickets. We need your help to keep tickets affordable, education accessible and outreach possible.

Stay safe, stay healthy, and we look forward to seeing you very soon!

Previous Statements

March 13, 2020 Statement
March 14, 2020 Statement