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For event status and safety updates, please visit our Events & Facilities Update page.

Event & Facility Updates

UPDATED 12/03/21 5:00PM EST

In the ongoing effort to protect the well-being of our community and those we serve, our operations are temporarily modified:

  • Ticket purchases, membership renewals, and other services are available on
  • Ticket and administration offices are currently available for walk-up service
  • Purchasers will be notified by email if the status of an event changes
  • In the event of a postponement, tickets are automatically transferred to the new date, no further action is needed
  • Refund requests may take up to 30 days to process due to reduced operations
  • For information on event & facility safety protocols, click here
  • For additional assistance contact us here

If you have tickets to a cancelled event or are unable to attend on the new show date, please consider a Ruth Eckerd Hall credit for a future show at any of our venues or a donation of some portion of your purchase. As a not-for-profit community-based organization relying on both ticket sales and tax-deductible donations, your support now will prevent price increases and protect education programs. For those who love our venues and want to see us continue after these challenges, please consider one of the following ways that you can help us cross this bridge together:

For your safety

Please visit the individual event page for the latest safety guidelines for that event. We will continue to adhere and adjust our operating protocols as public health guidelines evolve. Ticket purchasers will be notified by email of specific safety requirements prior to the individual event. If any precautions necessitate a change in seating, ticket holders will be contacted in advance with available options.

We will continue to announce the latest event and safety information on this page and do our best to respond to your inquiries as soon as possible.

Stay safe, stay healthy, and we look forward to being together soon!

The following performances at Ruth Eckerd Hall have been postponed, rescheduled or cancelled:

The following performances at The Nancy & David Bilheimer Capitol Theatre have been postponed, rescheduled or cancelled:

    The following performances at The Floridian Social Club have been postponed, rescheduled or cancelled:

    • Gregory Porter, October 1, 2021 - Reschedule date June 10, 2022.
    • Hoodoo Gurus, May 14, 2022 - Cancelled