Group Sales

Reasons to come as a Group:

• Receive premium seats- priority seating guarantees great seats in one of the country’s best venues for intimacy, acoustics and sightlines

• Save Money- groups do not pay a service fee and discounts are available for most shows

• Early Notification- receive notification before a show goes on-sale to the public

• Personalized Service- speak directly with the Group Sales Director who will handle your order from start to finish

• Make it Special-meet & greets, backstage tours, signed merchandise, food & beverage options, private rooms, parking and much more are also available

• Transportation Made Easy- easy and convenient charter bus drop-off, parking and pick-up locations

• Tickets make great sales incentives, fundraisers, business retreats, alumni outings, reunions and client outings

• Pre-Show Dining- groups also save when purchasing pre-show dining

General

• A group consists of 15 or more tickets under the same account name, in the same order

• All orders are subject to availability and are serviced on a first-come, first-serve basis

Changing Your Order - Adding & Reducing Seats

• A group can request additional seats depending on availability

• Before payment in full is made, groups can reduce their number of seats as long as the number per performance does not fall below 15

• Once payment in full has been made and tickets have been printed, no refunds, exchanges or reduction of tickets can be made

• If a group falls below the minimum 15 ticket requirement for a show, the reservation is cancelled and will result in forfeiture of any deposit made

• Individual tickets must be sold at full price plus a per-ticket handling charge through the Ruth Eckerd Hall Box Office; deposits cannot be applied to single ticket purchases

Payment

• 10% of total ticket sales reserved will serve as a deposit for the purchase; all deposits are non-transferable and non-refundable

• When reserving tickets, an invoice will be issued which will serve as confirmation for your order and will designate your full payment deadline

• Failure to submit the deposit and final balance by the payment deadline will result in immediate release of all seats

• Please contact the Group Sales Department on or before the payment deadline if you are concerned about your payments

• Payment may be made by check or charge (Visa, MasterCard, American Express, and Discover)

• Final payment is due 30 days prior to your chosen performance(s)

• If a performance is declared a sell-out at any point in time, payment must be remitted within 10 business days

Cancellation Policy

• If cancellation is necessary before a deposit has been paid, there will be no charge

• Canceling after a deposit has been paid will result in a forfeiture of the deposit